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Technical
Support
Wildform provides, at Wildform’s discretion,
free email technical support for 30 days following
the purchase of any paid Wildform software license.
In order to receive technical support you must
contact our technical
support department. Please provide as much
information as you possibly can.
Telephone technical support is available for
$ 150/hour with a half hour minimum. Wildform
does not provide free telephone technical support.
Software downloads
Customers may download the software for which
they have purchased a license two times. It is
the customer’s responsibility to save the
software installer and the username/serial used
for installation.
If within, one year from the purchase of a license,
a customer has lost their installer and has already
downloaded the software twice, a customer may
contact Wildform
Technical Support and request additional
downloads which may be provided at Wildform’s
discretion.
Refunds
You may request a refund for the purchase of
Linx, Wild FX and Wild FX Pro within 15 days
of your purchase. Refund requests should be sent
using the Wildform
Technical Support page. As long as Wildform
receives your refund request within 15 days of
purchase, Wildform will provide a complete and
unconditional refund. AFTER 15 DAYS ALL SALES
ARE FINAL.
Refunds are not available on the Wildform Video
Library and any other product or service not
listed here.
License information
Customers are responsible for saving their own
username and serial used for downloading and
installing the software to which they have purchased
a license. If within, one year from the purchase
of a license, a customer has lost their username/serial,
a customer may contact Wildform
Technical Support and request their username
and serial to be sent to them one additional
time, which may be provided at Wildform’s
discretion.
Consumer Software License:
A Wildform Consumer Software License is for one
user per license and entitles that single user
to install the software on one computer at work
and one at home, provided they are not both used
at the same time, or by more than one person.
If a customer wishes to install the software
on more computers, they must purchase additional
licenses.
Video Library.
The Wildform Video Library license is posted
here. |
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| ©2010
Wildform, Inc | Policies | Contact
Us | Newsletter
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| Wildform
provides a 100% satisfaction guarantee on all our Flash software.
If you are not completely satisfied with our Flash multimedia software
for any reason you may request a refund within 15 days
of purchase.
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