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  Video Library FAQ's
  Questions
  1. What do the terms "royalty free" and "unlimited" in the license agreement mean?
  2. Why is there a $ 25 minimum?
  3. Why is your footage compressed with the Mpeg 4 AVI codec?
  4. Do you sell the video on your site in broadcast quality video formats?
  5. Do you deliver the footage in other formats?
  6. Do your clips come in PAL format?
  7. When I try to open the clips I purchased, I get an error message saying that it's 'not a valid movie file,' or I don't have the 'proper codec' installed. What's wrong?
  8. How can a file that is shorter than another file, still have a larger file size?
  9. Why do most of the files with audio have mono audio instead of stereo?
  10. I'm on a Mac. How do I use the AVIs from the Wildform video library?
  11. Why do you use cookies?
  12. Is your site secure?
  13. Why won't the video previews play?
  14. How do I obtain the commercial rights to use the image of a recognizable person in a video?
  Answers
1. What do the terms "royalty free" and "unlimited" in the license agreement mean?
    You can read the complete Wildform Video Library License Agreement here. "Royalty Free" means that any Wildform Video Library clip you purchase may be used over and over again without incurring additional fees or costs. "Unlimited Use" means that the footage (or images) may be used for virtually any project including CD-ROMS, games and the internet.

There are certain limitations, however. These limitations include: the video clips are for a single user; the video clips may not be sold as a stock element or as part of any other content library or collection; the video clips may not be used for defamatory, fraudulent, or illegal material. Custom licenses may be granted at our discretion and may involve further fees. If you have a specific use in mind and wonder if it's ok, please contact us.
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2. Why is there a $ 25 minimum?
    The Wildform Video Library has a $ 25 minimum charge. This is because of the credit card charges we must pay for each transaction and the costs associated with processing and verifying the orders.
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3. Why is your footage compressed with the Mpeg 4 AVI codec?
    The content on the Wildform Video Library is intended for use in web video and multimedia presentations. Since Mpeg 4 currently provides the best compression available, we use it in order to create the best quality videos with the smallest file size. If you require videos with greater quality or resolution, you may contact us to acquire broadcast quality videotape masters of the clips you wish to order.
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4. Do you sell the video on your site in broadcast quality video formats?
    All the clips on the Wildform Video Library are available on broadcast quality videotape. Prices for video masters are considerably higher than the prices for the downloadable clips posted on our site. For more information contact us.
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5. Do you deliver the footage in other formats?
    All the clips on the Wildform Video Library are currently available in Mpeg4-v2 format. However, we can provide footage in alternative formats, such as Quicktime. For more information contact us.
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6. Do your clips come in PAL format?
    Currently, all the clips are in NTSC format. If you are interested in obtaining PAL format video clips, please contact us.
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7. When I try to open the clips I purchased, I get an error message saying that it's 'not a valid movie file,' or I don't have the 'proper codec' installed. What's wrong?
    To view Mpeg4-v2 AVI files you need the proper codec installed. This will make the files viewable in the various video applications on your computer (including editing and effects software such as Premier and After Effects). There are free applications you can install that will automatically install the codec for you. For more information on using codecs, check out the Codecs page in our Knowledge Base area of the site.
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8. How can a file that is shorter than another file, still have a larger file size?
    All the video in the Wildform Video Library uses compression to make the files smaller. Compression reduces the size of different images based on many factors, including motion, brightness, contrast, color hue, etc. So while longer files will typically be larger than a shorter file made with the same codec, this may not always be the case.
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9. Why do most of the files with audio have mono audio instead of stereo?
    If the source audio was recorded in the mono format, the clips use a mono output in order to save space since the stereo output would simply have the identical audio on two separate channels.
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10. I'm on a Mac. How do I use the AVIs from the Wildform video library?
    You can install the Mpeg4 codec into your Extensions Folder and reboot. Then your Quicktime Player will be able to play the Mpeg4 AVIs. This will also make the files viewable in the various video applications on your computer (including editing and effects software such as Premier). This will work with OS 9.2 and below. A version for OSX is expected shortly. For more information on using codecs, check out our Codecs section.
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11. Why do you use cookies?
    Cookies are an optional feature in the Wildform Video Library. They allow users to log in once and then seamlessly surf through all sections of the Wildform website without logging in again - even on subsequent visits.
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12. Is your site secure?
    All personal and credit card information is secure. For more information on the security of our site, please read our Privacy Policy. This section answers questions about security, cookies, and what we do with your personal information.
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13. Why won't the video previews play?
    All the preview videos in the Wildform Video Library are encoded using Wildform Flix into the SWF format. If the video does not play at all, the most likely reason is that you do not have Flash 4 or higher installed on your computer, or your Flash Player is broken. You can get the latest Flash Player at Macromedia.
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14. How do I obtain the commercial rights to use the image of a recognizable person in a video?
    All the footage in the Wildform Video Library is royalty free, meaning you do not have to pay Wildform, or anyone else, additional license fees, beyond the fees paid to Wildform, to use the video in accordance with the terms of the Wildform Video Library license agreement. However, if a selected video includes a visible and recognizable personality, particularly a celebrity, whether living or deceased, you may need to secure permission from that celebrity, their estate, or their authorized agent or representative in order to use the video commercially. Use of videos which include a personality often involve a variety of laws beyond just those relating to the copyright of the video itself. Often a fee will be required by that personality, their estate, or their authorized agent or representative for commercial rights to use their image.
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